Corp Comm Connects

Markham and Barrie Fire and Emergency Services enter new dispatch service agreement
July 27, 2021

This morning, Markham Mayor Frank Scarpitti and Barrie Mayor Jeff Lehman signed an agreement for Barrie Fire & Emergency Service (BFES) to provide 24/7 emergency call-taking and dispatch service to Markham Fire & Emergency Services (MFES) by the end of this year.

This shared service agreement prepares both MFES and BFES for the mandatory transition to Next Generation 9-1-1 (NG9-1-1) expected in 2024. Both will be able to leverage new emergency communications capabilities and will realize capital savings as a result of this transition.

Operationally, this agreement will help offset capital and operating costs associated with maintaining Barrie’s emergency communications and dispatch centre. It will allow MFES to improve responsiveness and modernize emergency services.

By partnering together and realizing savings, both cities can provide services in a way that is most economical and efficient for their residents.

The BFES Communications Branch will serve 21 municipalities, including Barrie and Markham, its largest client municipality. In 2020, BFES dispatched more than 21,250 emergency incidents.

To learn more about Markham Fire & Emergency Services, visit

To learn more about Barrie Fire & Emergency Service, visit