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GFL may be one left at curb if politicians decide to scrap garbage contract
Company faces penalties, cancellation of waste contract

YorkRegion.com
January 17, 2014 
By Heidi Riedner

The private waste and recycling company responsible for picking up your trash may be the one left at the curb if politicians decide their level of service hasn't been up to par.

But if penalties are levelled against the company for not meeting contractual obligations, residents won't see direct compensation.

Apologies and assurances from GFL Environmental Corp.'s district manager Craig Nelson for delays in garbage and recycling pick up in recent weeks may not be enough to stave off penalties or a cancellation of the private company's contract with the northern six municipalities.

The mayors and CAOs of Georgina, East Gwillimbury, Whitchurch-Stouffille, Newmarket, Aurora and King met Thursday to take a closer look at the contract and pool their collective concerns.

Excuses issued on behalf of the company - including malfunctioning trucks and decreased staff due to the weather - didn't carry much weight with Georgina Mayor Rob Grossi.

"Our constituents have great compassion for outside workers and the kind of work that they do on a daily basis ... and this has nothing to do with their performance of their duties on those kind of days," he said during a review of the matter at council Wednesday.

"To try to use that as a crutch relative to these discussions and the contract is not acceptable," he added.

The mayors and CAOs  will have to make decisions moving forward regarding penalties, restitution and a potential cancellation of the company's contract if it is determined GFL has not lived up to its terms.

"They have broken many of the conditions of the contract and the ball is now in our court," Mr. Grossi said, adding GFL has been playing a "juggling game" regarding service capability.

The review by council follows suit in neighbouring municipalities after special meetings were called by councils in Aurora, Newmarket and Whitchurch-Stouffville after residents flooded customer service departments with complaints their garbage wasn't picked up.

GFL representatives apologized for the recent service delays earlier in the week at Newmarket council and told members it had taken several steps to address the issues, such as hiring several mechanics and placing more efficient collection trucks in its fleet.

Waste collection in Georgina, however, wasn't back on schedule as promised for this week despite assurances from GFL, said Ward 3 Councillor Dave Szollosy.

While financial penalties may be imposed against GFL, those won't translate to any direct reimbursement to residents, said CAO Winanne Grant, in response to Ward 1 Councillor Phil Craig, who asked if residents would receive a reduction in property taxes or financial compensation.

Financial compensation would be incorporated in the overall tax levy, Ms Grant said.

Recent collection delays aren't the first issue to crop up with GFL since it took over the 10-year service contract negotiated with Turtle Island Recycling Corporation in 2011.

Aurora councillors expressed concerns not only with delays, but also GFL's overall performance.

The Township of King has frequently voiced its displeasure with the level of service from GF, prompting Ward 4 Councillor Bill Cober to call the waste management situation "a crisis” in November.

SIDEBAR

The mayors and CAOs of Georgina, East Gwillimbury, Whitchurch-Stouffille, Newmarket, Aurora and King met Thursday to take a closer look at the contract and pool their collective concerns.