PowerStream and Collus PowerStream Select Opower for New Energy Efficiency Program
Program is first of its kind to be approved under Ontario’s Conservation First Framework
Businesswire.com
Jan. 4, 2016
PowerStream and Collus PowerStream, community-owned energy companies that serve customers in the Greater Toronto Area and Central Ontario, today announced they have selected Opower to deliver the first behavioral energy efficiency program under the Minister of Energy’s Conservation First Framework. Opower will help PowerStream and Collus PowerStream engage its customers through proactive, targeted messaging that offers personalized advice to improve customer satisfaction and help them save energy and money on their monthly bills.
“Investing in the customer experience is the mark of a truly cutting edge utility, and Opower is glad to help PowerStream drive business value and customer satisfaction through our program.”
“These new tools that empower our customers to save money and energy demonstrate PowerStream and Collus PowerStream’s commitment to provide a high quality service experience,” said Maurizio Bevilacqua, PowerStream Board Chair and Mayor of the City of Vaughan. “Opower’s behavioral energy efficiency program will help us lead the way in supporting the new Conservation First Framework.”
Opower’s Home Energy Reports (HERs) offer a series of customized tips to help customers identify easy ways to lower their consumption and save money. The reports pair behavioral science with Big Data analytics to provide useful information about whether a household’s energy use is in line with similar-sized homes, the time of year, and local weather patterns.
The unique, personalized insights in Opower’s HERs are powered by the company’s industry-leading data platform and analytics engine. With over 40 percent of all residential energy consumption data and nearly two-thirds of AMI data in the U.S., Opower processes more household energy data than any other company on earth, so PowerStream customers will be getting the most accurate and informative energy insights available to the utility industry.
“It’s exciting to see yet another competitive international utility delivering our innovative customer engagement platform to their customers,” said Opower CEO Dan Yates. “Investing in the customer experience is the mark of a truly cutting edge utility, and Opower is glad to help PowerStream drive business value and customer satisfaction through our program.”
About Opower
Opower (NYSE: OPWR) is an enterprise software company that is transforming the way utilities engage with their customers. Opower’s customer engagement platform enables utilities to reach their customers at moments that matter through proactive and digitized communications that drive energy savings, increase customer engagement and satisfaction, and lower customer operation costs. Opower’s software has been deployed to more than 95 utility partners around the world and reaches more than 57 million households and businesses. For more information, please visit www.opower.com and follow us on Twitter at @Opower.
Forward-looking Statements
This release contains forward-looking statements, including statements regarding benefits from the use of Opower’s solutions. Any statements in this press release about future expectations, plans and prospects for Opower represent Opower's views as of the date of this press release. These forward-looking statements are subject to a number of risks, uncertainties and assumptions. While Opower may elect to update these statements at some point in the future, Opower specifically disclaims any obligation to do so.
About PowerStream
PowerStream is a community-owned energy company that provides power and related services to more than 375,000 customers residing or owning a business in communities located immediately north of Toronto and in Central Ontario. It is jointly owned by the Cities of Barrie, Markham and Vaughan.
About Collus PowerStream
Collus PowerStream is a jointly-owned utility by the Town of Collingwood and PowerStream Inc. that provides reliable electricity to customers in Collingwood, Stayner, Creemore and Thornbury. Together, we will grow, maximize opportunities and exceed customer and shareholder expectations. For more information, please visit www.CollusPowerStream.ca and follow us on Twitter @CollusPower.
