Consultant recommends ride-hailing restrictions for Windsor

InsuranceBuisiness.ca
Sept. 22, 2016
Lyle Adriano

Windsor’s transportation committee yesterday reviewed a report that suggested several guidelines that would regulate ridesharing operations in the city.

 The report, prepared by the firm Taxi Research Partners, cost the city $27,950. After the report’s presentation, it will be tabled for 30 days for public consultation before it is discussed in two public hearings. Only then will the final report go to city council.

“At the end of the day we have to realize that companies like Uber have come into our city, they are here, that’s reality,” Craig Robertson, Windsor’s licensing director, told CBC News. “If we’re going to be licensing we have to have the steps in place to provide protection and keep regulations in place.”

The report suggests a number of steps for Uber and other ridesharing companies to take in order to legally operate in Windsor. One recommendation is that ridesharing companies should share driver background check records, vehicle inspection records, and proof of insurance with the municipality. Another recommendation is that ridesharing companies must have a system for customers to make complaints through.

 Notably, the report made it clear that Uber and other similar business operations are not to be considered taxis.

 As Uber’s drivers are not taxi drivers, they are not allowed to take cash or pick up passengers on the street, the report stressed. Uber drivers would also need to book the trip in advance via the app, and must install signs on their vehicle indicating that they are contracted by Uber.

 The report also suggests a couple of changes for the taxi industry. It recommends a review of the fee structure and eliminating a minimum charge—this allows taxis to compete with the low prices associated with ridesharing services.